General Pumps

Warranty validity

  • 1-year warranty on the spares from the date of delivery.
  • The warranty is applicable only after receipt of full payment.

What documents are required to claim a warranty

You need to bring either an invoice copy or DO copy or Warranty certificate along with the serial number of the unit.

Where to claim warranty

Leminar Air Conditioning – Warranty and Service
Location : Nad al Hamar Rd, Opp used car market, Behind RTA Bus stop # RK11, Ras Al khor industrial area 2, Dubai.

Operating hours

Monday-Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 3:00 PM

How to claim a warranty

The products covered by this Warranty an ex-warehouse basis LEMINAR AIR CONDITIONING CO.LLC. warrants the Covered Equipment to be free from defects in materials and workmanship and will repair or replace, at its option ANY PART of Covered Equipment within the Applicable Warranty Periods specified with the terms, including, but not limited to, the specific exclusions set forth below. If an exact replacement part is not available, an equivalent part will be provided. The replacement will be warranted for only the unexpired portion of the original Applicable Warranty Period.

Scope of WARRANTY and EQUIPMENT COVERED:

You must promptly report any failure covered by this Warranty to Leminar.

  • Remove the defective part from the pumps.
  • Hand over the defective part to the warranty department at Leminar Air Conditioning Co. LLC.
  • Whenever any part of the pump is claimed to have manufacturing defects, that part has to be re-tested/checked by a Leminar Technician to confirm that it is defective.
  • Furnish the pump model no, pump serial no, defective part model no, defective part serial no, invoice copy or Warranty certificate copy while claiming the materials under warranty.
  • In case the model or serial number of the unit or part does not match our records, the claim will be rejected. After thorough verification of documents and depending on the availability of parts, Leminar Air Conditioning Co LLC will issue the repaired, new or equivalent part to the client.

Maintenance for Pressure Vessel:

  • Maintenance should be realized by qualified personnel and in accordance with the instructions manual.
  • Protect your vessel against temperatures less than zero.
  • Your vessel should be inspected for its pre-set gas pressure at least two times a year preferably once in every 3 months. In cases where there is a necessity gas should be inserted (only air or nitrogen)
  • When checking or adjusting the pre-set gas pressure make sure that the vessel does not contain any water. Otherwise, the measurement would result incorrectly.
  • The air pressure quantity inside the vessel can be read from the pressure gauge.
  • For models without a pressure gauge the tank pressure can be measured by a pressure gauge that measures from the valve.

EXCLUSIONS – This warranty WILL NOT APPLY TO:

  • Failure of product due to alterations, modifications, misuse, abuse, neglect, accident, improper storage, maintenance, or installation, use of parts not supplied by Leminar, failure to operate and use the product in accordance with the instructions provided in the Operation and Maintenance Manual supplied with the product or failure to otherwise meet manufacturer’s specifications, or if the serial number has been removed.
  • Damages, malfunctions or failures caused by misuse accident, contaminated or corrosive atmosphere, vandalism, freight damage, fire, flood, freeze, lightning, acts of war, acts of God and the like;
  • Covered Equipment which is not installed in the United Arab Emirates;
  • Damages, malfunctions, or failures caused by the use of any attachment, Accessory or component not authorized by Leminar;
  • If defective due to improper / abnormal operating practices like, improper incoming voltage, running the unit at high temperature etc.

Exclusive warranty - Limitation of liability

This Warranty is the ONLY warranty given by Leminar. Leminar’s sole and exclusive liability and Client’s sole and exclusive remedy under this warranty shall be, at Leminar’s option, to repair or replace, to the extent available, any such defective parts. The warranty set forth above is in lieu of all other warranties, express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose.

Leminar shall not be liable for any loss, damages, or penalty resulting from failure to perform any of its obligations under this Warranty due to force majeure or any cause beyond its reasonable control. Leminar’s liability under or for breach of this warranty shall not exceed the refund of the purchase price less reasonable rental for past use. In no event shall leminar be liable for costs of procurement of substitute goods by the client or for unauthorized repairs undertaken by the client without leminar’s written approval. In no event shall leminar be liable for any special, consequential or incidental damages, however caused, whether for breach of warranty, negligence, or otherwise. Leminar disclaims any obligation or liability for loss of use of the product warranted, loss of time, inconvenience, rental or substitute products, loss of business, loss of income, commercial loss or any other direct, consequential, special or incidental damages. Under no event / circumstances will leminar air conditioning co. Llc be liable to change the entire pump under warranty.

©2024 Leminar Air Conditioning Company.